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Maximize the value of your Phantom camera with a selection of professional support services from which to choose. The product pages on this web site provide many resources including mechanical drawings, spectral response charts, manuals, etc. Please check out these release notes for PCC 3. The software is only supported by Windows and was fully tested on Windows 10 64 bit only.
Please note that PCC on Windows 11 is also working but has not been fully tested. Warning: This version of software has only been tested with the camera models shown in the table below at the firmware versions listed. Other camera models and firmware versions may work, but they haven't been verified and are not fully supported.
You are still welcome to download the software as it will not damage the camera, however, please do make sure you can fully acquire, download and playback a test cine using the acquisition parameters you are going to use before you perform an actual test. Warning: If you are upgrading from version PCC 1.
To check the firmware version of a camera, run your existing version of PCC software, and launch the Nucleus application from the Manager tab. Select the camera and look at the Camera Info section. Current Camera Model.
Firmware Version. Phantom CineViewer 3. This software was released on July 26, CV allows you to view and edit Phantom Cine files. You can convert cine files to other file formats, perform measurements, and apply image processing.
The same functionality exists in PCC. If you need help with installation or have other questions about this software, please contact support. Download Cineviewer. The Miro N5 was designed to fit into small places, and a C-mount lens would be bigger than the whole camera! So to keep it as small as possible, we opted to use small S-mount lenses also called Mmount lenses. A number of these are available on our Phantom On-Line store. No, all of the parts of the Miro N-Series system are interchangeable.
Yes, the Miro N5 can be repaired. However, if the damage is too severe, you may just want to buy another one. The CXP cable is field replaceable. A System cable is not included with the Miro N-Series, so you may need to purchase one if you do not have an extra.
Every customer configuration is different, and we carry a variety of cable lengths to meet your needs. The worst case power draw of the entire Miro N-Series system is 18W. This occurs when the battery in the base is charging. Otherwise, the power draw is 12W. Depending on the model of camera, 1 to 4GB of non-volatile memory is always present and is used only to store the camera's operating system, sensor calibration data, and set-up parameters i.
Should this non-volatile memory be erased, the camera would become nonfunctional. This non-volatile memory is not used for storing digital images and does not present a security risk.
The internal memory of Phantom cameras that is used for storing digital images is the camera's volatile DRAM memory. By the nature of volatile memory, the images are lost when the power for the camera is disconnected or they are overwritten when a user wants to initiate a new recording. Notwithstanding the above, some Phantom cameras are optionally equipped with non-volatile image storage capability in the form of either an internal flash card, an external flash magazine CineMag , or removable CompactFlash or CineFlash.
This storage enables the user to save digital images from the volatile DRAM to non-volatile flash memory. This first data block never contains digital image information. Additionally, in the CineMag case, the magazine is scanned when connected to the camera, and the scanning stops at the first unerased block.
So if the magazine reports that its full capacity is available for recording this is an indication that the previous erase command has been completed and there is no data on the CineMag.
A subsequent erase will prepare the CineMag for its next use with the assurance no data from previous recordings is present. Vision Research welcomes slow motion videos from our industrial users as well as our entertainment customers.
Submission is easy. Send us an email phantom ametek. In the body of the email give us all the details about your shoot, equipment used, workflow and anything else you think we need to know. We will send you a permission to use form to complete. This form gives us permission to use your footage and tells us how to credit your work.
Slow motion videos in our Gallery are rotated on a weekly basis and randomly chosen for inclusion into the Gallery. In it you will find company information, new products announcements and launches, recently released case studies, and innovated ways our high speed digital video cameras are used around the world.
Click here to visit our blog. A tiny speck of dust on your sensor or filter can lead to a big ugly spot on your images, which is a shame because it is usually avoidable. The longer the lens and smaller the aperture, the more pronounced the spots will appear on your image. Accessing the Sensor The first step in sensor cleaning is accessing the sensor itself.
If that is the case, the lens mount must first be removed. Be sure all shims stay with the mount and are re-installed at the end of the process. The OLPF will either be attached to the lens mount or a holder in front of the camera. The OLPF holder is also removable in order to access it and the sensor glass. Do not touch the glass surface of the OLPF during the removal and re-installation process.
Cleaning the sensor Rule 1: If the dust can be removed without using a solvent, you will save yourself a lot of headaches in getting rid of it! An important tool for every digital photographer is a bulb-style blower which forces recycled air to clean various optical surfaces. Another recommended option is to use a sensor brush, such as the Sensor Sweep brush link below , as it attracts dust particles to the bristles.
Be sure to follow the directions. You must clean the brush by blowing air on it and sweeping it across a vellum-like surface to charge the bristles before each sweep on the sensor glass. You can also use the brush to clean the area around the sensor as dust can settle there and then get attracted back onto the sensor glass. Make sure to always blow the bristles free of dust using a bulb blower before storing it within its container.
If there is a smudge or dust that won't go away, try a sensor wipe or micro fiber lens cleaning cloth to gently wipe the smudge away. Just like the brush, keep these items clean and dispose of sensor wipes after each use. If you reuse them, they will build up residue which will end up back on the sensor glass. For very stubborn smudges, you might want to wrap a dry sensor wipe around a long swab for better control.
If that doesn't work, a drop of Eclipse lens cleaning solution on the wipe will do the trick. A sensor wipe folded into a point with a drop of Eclipse on the tip can help very concentrated spots as well. When inspecting the sensor or filter, be sure there is plenty of light pointed at the surface to see what you are doing. Tech Tips. Lenses gather a lot of dust as well, which can also wreak havoc on your images.
Always keep the rear and front elements protected with their lens caps. There are many products out there safe for cleaning lenses, Here at Vision Research we find that a micro fiber cloth with one drop of Eclipse or Pan-cro solution on the cloth works at the fastest with the best results.
A Senor and Lens Care Kit can be purchased in our online store. We offer hands-on training for Phantom cameras at our Wayne, New Jersey facility.
The two-day class has both lecture and labs for the best learning experience. This class is targeted at applications where the cameras will be used for scientific and engineering applications. A schedule of classes can be found here. For customers outside of North America, who prefer local training, most of our International Sales Partners offer training courses tailored to your needs. If your application is TV or Motion Picture production, consider training courses targeted at those applications from Abel Cine Tech , or other Phantom resellers around the world who focus on the "entertainment" market.
There sure is! Visit our camera comparison page. All of our digital high speed cameras are listed on one page. A log can go a long way in determining what's going on inside the camera and the performance of the controller. To create a log, perform the following steps:.
If the control unit does not detect the camera, re-check the settings of the control unit. It's easy. If you are using PCC, power up your camera and connect it to your controller and launch the Application. For legacy software: Power up your camera and connect it to your controller and launch the Phantom application. The following screen will show up. If you get any messages about updating or copying STG files at this point, just dismiss them 3 Minimize the Phantom software do not close 4 With the software and camera running, go into Windows Explorer and locate the existing STG.
If you cannot locate the CD, please contact Technical Support at support visionresearch. What's happening is the firewall is protecting the controller from the camera. To alleviate this problem, the firewall needs to be disabled.
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